Grand Pioneers II Cruise

10
Excellent
(from 3 reviews)
★ ★ ★ ★ ★
Tuan Chau International Marina, Unnamed Road, Tuan Chau, Quang Ninh, Vietnam View Map

Featured Amenities

Fitness Center
Free Wi-Fi
Karaoke Room
Kayaking
Luxury Restaurant
Relaxing Spa
Sundeck

Overview

Grand Pioneers II is proud to be the newest member to join the 6-star super yacht fleet of the Grand Pioneers Cruise brand, a name that has left a deep impression in the hearts of international tourists with its predecessor, Essence Grand. The birth of this ship is not only an expansion in scale but also a new step in perfecting the top-class resort tourism ecosystem in Vietnam. Continuing the mission of “Pioneers”, Grand Pioneers II affirms its leading position by integrating green technology, strict safety standards and the most modern design style to operate sustainably in the heart of a UNESCO world natural heritage. The ship is likened to a mobile “modern home”, where every technical detail is optimized to protect the environment while still providing an absolutely relaxing space for visitors. The fleet’s operating philosophy always places a commitment to nature conservation as a solid foundation for every sustainable luxury experience. Grand Pioneers believes that the true value of a vacation journey lies not only in material comfort but also in respecting and preserving the original beauty of the heritage bay, true to the motto: “We only survive when we preserve nature”.

Viet Thuan Group, the owner of Grand Pioneers Cruise, currently holds the position of the number 1 waterway bulk transport group in Vietnam. With extensive experience and strong financial potential, the group has affirmed its outstanding reputation in the market when it was honored in the list of Top 10 prestigious Logistics Companies in 2025. Viet Thuan’s capacity is also demonstrated through its rapid growth rate, ranked 90th in the list of 500 fastest growing enterprises in Vietnam in 2023. The group’s tourism ecosystem makes a strong impression with its “twin” fleet. 6-star class, providing personalized experiences for the upper-class customer segment.Grand Pioneers I, the first sibling in this super yacht line, owns 55 luxurious suites and the unique strength of top sports entertainment activities such as 3D Golf room and professional Billiards. Meanwhile, Grand Pioneers II was launched as a refined version with 53 suites. This ship focuses on optimizing open public spaces and creating unique artistic experiences, typically the modern Oasis Ciné cinema. The combination of these two superyachts not only creates a diverse resort ecosystem but also affirms the group’s leading position in creating green and modern heritage itineraries on the heritage bay.

Grand Pioneers II possesses impressive technical specifications, affirming its position as a leading superyacht with a length of 109.99m and a width of 18.68m. The ship’s structure includes 07 luxurious guest floors with smart functional zones, providing a spacious and classy resort space for up to 160 passengers. With 53 exquisitely designed suites, the cruise not only ensures comfort but also prioritizes absolute privacy for each traveler during the heritage discovery journey. The highlight that makes the title “Green Cruise” is the pioneering application of breakthrough environmental technology solutions to protect the marine ecosystem. Grand Pioneers II is equipped with an advanced Daikin Chiller air conditioning system, operated by seawater cooling to help optimize performance and significantly reduce emissions into the environment. In addition, the wastewater treatment process is carried out through the modern Han Young system, ensuring that all output water sources meet the strictest safety standards before returning to the bay, contributing to preserving the eternal beauty of the world’s natural wonders. Passenger safety is always the top priority in all ship operations. Grand Pioneers II is proud to meet VR-SB standards – the highest registration level for ships operating in Vietnam, and is fully equipped with a modern rescue boat system. In particular, the cruise ship also integrates a professional medical room (Medical Clinic) right on the first floor with a team of staff on duty 24/7, ready to support the health of guests anytime, anywhere. The combination of modern technology and outstanding safety standards is a strong commitment to a complete and secure trip.

The accommodation system on the Grand Pioneers II superyacht is positioned as luxury living spaces in the heart of the wonderland, where luxury and privacy are top priorities. Designed according to strict international 6-star standards, each room is the perfect combination of modern architectural aesthetics and high-class furniture, creating an elegant and cozy resort environment for all visitors. The cruise offers customers a variety of choices with classy suites including: Ocean Suite, Veranda Suite, Executive Suite and Essence Suite. This hierarchy of room categories helps to optimally meet all individual needs of travelers, from those looking for basic comfort to those who desire open space and higher privacy privileges. The attraction of the resort space also lies in the most modern amenities system, including satellite HD LED TVs to serve entertainment needs and central air conditioning systems to ensure comfort in all weather conditions. In particular, with the design of large glass windows close to the ground, visitors can enjoy the privilege of panoramic views of the heritage bay from all angles, turning the room into an open space in complete harmony with the majestic beauty of nature, sea and sky.

Grand Pioneers II creates a unique mark in the superyacht system with unique entertainment amenities, providing a multi-sensory vacation experience for guests. The most prominent highlight at the basement (BF) is the Oasis Ciné cinema, where passengers can enjoy top-notch movies right in the middle of the ocean with diverse service hours in the morning, afternoon and evening. In addition, on the first floor, the Oceania Gift Shop opens a high-end gift shopping space, allowing visitors to choose sophisticated products to preserve memories of the heritage cruise right on the yacht. The culinary space on the 3rd floor is designed to awaken all taste buds while admiring the majestic beauty of the world’s natural wonders. Bayview Restaurant offers a classy culinary experience with panoramic views of the bay, creating an absolutely romantic setting for every party. In particular, for travelers looking for privacy and personalized class, the Prestige Dining Club exclusive area is the ideal location for private parties or important meetings in an isolated and luxurious space. The experiential journey is completed with the Wellness system and multi-purpose entertainment areas to meet the needs of all ages. Guests can relax at the Four Seasons saltwater swimming pool or experience intensive health care treatments at the Sea Spa to restore energy from the essence of the sea. In addition, a vibrant Karaoke room, modern Gym and safe Kids Club play area for children are always ready to serve, ensuring that every moment on Grand Pioneers II becomes unforgettable memories for all family members.

The cruise “The Legacy Journey” is a unique cruise that takes tourists for the first time to explore all four heritage regions, combining sightseeing between Ha Long Bay and Bai Tu Long Bay. This is the first tourist route to be put into operation in Quang Ninh, leading tourists to wild and quiet natural scenery, helping to admire the World’s Natural Wonders from a completely new perspective with poetic spaces between majestic limestone islands. On this cruise, visitors will find priceless geological and geomorphological values ​​that have existed for hundreds of millions of years through magnificent caves and iconic destinations. The most prominent is Da Xep Park, which is considered an “outdoor geological museum” with magnificent rock structures, along with the ancient fishing village of Vung Vieng – where visitors can learn about the traditional cultural life of fishing residents in the heart of the heritage. The vacation experience on a cruise ship is even more complete with a variety of activities ranging from physical to sophisticated relaxation. Visitors can start the day with Tai Chi exercises to welcome the sunrise on the sundeck, freely kayak or sit on bamboo boats rowed by local people to explore hidden caves. When the afternoon falls, the luxurious Canapé party combined with the Happy Hour program under the sunset will be an absolutely romantic moment for visitors to enjoy the emotional space of Ha Long sea and sky.

The class and prestige of Grand Pioneers Cruise does not stop at technical numbers but is also strongly affirmed through a series of prestigious domestic and foreign awards. The brand has excelled on the global tourism map with the title “World’s Best Green Cruise Line” for two consecutive years 2024 and 2025. In addition, its leading position in the region is also reinforced with the award “Asia’s Best Cruise Line 2025”, demonstrating its outstanding service quality and commitment to sustainable development. sustainability of the group. Along with international achievements, Grand Pioneers was also honored as one of the “Top 10 UNESCO Cultural Enterprises in 2025” and received a certificate of merit for positive contributions in preserving and promoting cultural heritage values ​​from the Vietnam Union of UNESCO Associations. Persistent efforts to pursue a business philosophy associated with environmental responsibility have helped the brand achieve the title of “Top 10 Green Enterprises and Sustainable Development in 2024”, affirming the correctness of the “Heritage Journey” strategy that the group is pursuing. These certifications and awards are not only the pride of the group but also a trustworthy commitment to tourists about a classy, ​​sophisticated and responsible vacation journey in the heart of the world’s wonders. Recognition from reputable organizations is a measure of customer trust, helping Grand Pioneers Cruise firmly step on the path of creating new heritage values ​​for Vietnam’s maritime tourism industry.

Highlights

  • World’s Best Green Cruise:
  • Unique “Heritage” Itinerary
  • Exclusive Entertainment Facilities
  • International 6-Star Safety Standards

Group & Private Charter Bookings

Planning a corporate getaway or private charter? Contact our VIP specialists for tailored group rates and bespoke itineraries.

Contact VIP Specialist

Departure Date & Occupancy

1 cabin - 2 adults - 0 children
Number of Cabins
Adults (From 11 years old and above)
Ocean Suite
1 Double Bed or 2 Single Beds 2 30 m²
1 Double Bed or 2 Single Beds 2 30 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • Two rooms, both located on the Main Deck (1F), close to amenities such as the Spa, Gym, and medical room. Features a minimalist, modern design.
  • Equipped with floor-to-ceiling windows offering direct sea views.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
Ocean Balcony Suite
1 Double Bed or 2 Single Beds 2 40 m²
1 Double Bed or 2 Single Beds 2 40 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 14 rooms located on the Upper Deck (2F).
  • With sea views and a private balcony (some rooms may have partially obstructed views due to ship structure).
  • Ideal for guests seeking a private balcony to enjoy fresh air at a reasonable cost.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
Veranda Suite
1 Double Bed or 2 Single Beds 2 40 m²
1 Double Bed or 2 Single Beds 2 40 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • Rooms located on the Upper Deck (2F), offering sea views from a private balcony.
  • Features a private balcony for relaxation and bay gazing. Its 2nd-floor location provides convenient access to the restaurant and cinema.
  • Perfect for travelers who appreciate open spaces and wish to enjoy the sea breeze directly from their room.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
Executive Suite
1 Double Bed or 2 Single Beds 2 40 m²
1 Double Bed or 2 Single Beds 2 40 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 18 rooms distributed evenly across the Executive Deck (3F) and VIP Deck (4F), boasting panoramic bay views from a higher floor.
  • Offers a more expansive view than the Veranda category, a spacious balcony, and more refined interior furnishings.
  • Its high-floor location helps to avoid noise and provides breathtaking views. Connecting rooms are available, ideal for large families or groups of friends who want to stay close while maintaining their private space.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
The Essence Suite
Double Bed 2 45 m²
Double Bed 2 45 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • Two rooms located on the VIP Deck (4F).
  • Significantly more spacious than standard categories, with a bathtub positioned right by the glass window for direct bay views.
  • Experience ‘bay bathing in your room’ with a bathtub offering an incredibly ‘chill’ view and generous space.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
Pearl Suite
Double Bed 2 60 m²
Double Bed 2 60 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • Only 1 Exclusive Suite located on the Upper Deck (2F) with a panoramic view from the front of the ship.
  • Designed with pristine pearl white tones, featuring a private jacuzzi bathtub, and a spacious balcony. A complimentary spa service package is included.
  • The ultimate romantic setting for couples who appreciate gentle elegance and sophistication.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
President's Suite
Double Bed 2 109 m²
Double Bed 2 109 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • Only 1 Exclusive Suite located on the Upper Deck (2F) – at the bow of the ship, offering a full panoramic view of the bay from the front.
  • Features a private sauna and a separate dressing room within the suite. Indochine design seamlessly blended with modern elements, a distinct living room, and a private butler.
  • Replacing the Owner’s Suite of Vessel I, this suite is the epitome of prestige and the highest level of indulgence on Grand Pioneers II.
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 4 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 7 Gourmet Dining Meals (Buffet/Set Menu/BBQ) & Exquisite Farewell Brunch.
Rates on Request
Early Bird Offer
Ocean Suite - Triple
1 King Bed & 2 Single Beds
1 King Bed & 2 Single Beds

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (3 Guests - 2D1N)
14,600,000
14,600,000
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (3 Guests - 3D2N)
26,200,000
26,200,000
Early Bird Offer
Signature Suite
1 King-size double bed
1 King-size double bed

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
20,200,000
20,200,000
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
25,200,000
25,200,000
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
38,300,000
38,300,000
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
47,900,000
47,900,000
Early Bird Offer

Tour Itinerary

2 DAYS 1 NIGHT ITINERARY (HALONG HERITAGE JOURNEY - CLASSIC)
DAY 1: HANOI – TUAN CHAU – HALONG BAY
08:15 – 08:45

Vehicle picks up guests in Hanoi Old Quarter area (if transfer service is booked)

11:30 – 11:45

Arrive for check-in at Waiting Lounge Gate 20, Tuan Chau International Passenger Port.

12:00 – 12:15

Transfer by tender boat to the luxury cruise ship Grand Pioneers I.

13:00

Enjoy lunch at Dining by the Bay Restaurant (Deck 5). Check-in to your cabin.

14:30

Visit Surprise Cave (Hang Sung Sot) – The largest and most beautiful cave in Halong Bay.

16:00

Move to Ti Top Island Island. Free time for swimming or hiking to admire the panoramic view of the Bay.

17:30

Return to the ship. Enjoy afternoon tea (Canapés) and watch the sunset.

19:00

Enjoy dinner (Fine Dining Set Menu).

21:00

Free time for entertainment: Squid fishing , Karaoke, movies, or playing 3D Golf/Billiards (Exclusive amenities on Grand Pioneers I).

DAY 2: LUON CAVE – TUAN CHAU – HANOI
06:00

Practice Tai Chi or Yoga on the Sundeck

07:00

Enjoy a light breakfast (tea, coffee, pastries).

07:30

Visit Luon Cave. Experience kayaking or sitting on a bamboo boat (rowboat) to admire the scenery.

09:00

Return to the cruise, complete check-out procedures.

09:30 – 10:30

Enjoy an early lunch (Brunch) at the restaurant while the cruise moves back to the shore.

11:30 – 11:45:

The cruise docks at Tuan Chau. End of route.

The cruise docks at Tuan Chau. End of route.
DAY 1: SIMILAR TO DAY 1 OF THE 2D1N ITINERARY
08:15 – 08:45

Car picks up guests in Hanoi Old Quarter (if transfer service is booked)

11:30 – 11:45

Arrive for check-in at Waiting Lounge Gate 20, Tuan Chau International Passenger Port.

12:00 – 12:15

Transfer by tender boat to the luxury yacht Grand Pioneers I.

13:00

Enjoy lunch at Dining by the Bay Restaurant (Deck 5). Check-in to your cabin.

14:30

Visit Surprise Cave (Hang Sung Sot) – The largest and most beautiful cave in Halong Bay.

16:00

Move to Ti Top Island Island. Free time for swimming or hiking to admire the panoramic view of the Bay.

17:30

Return to the cruise. Enjoy an afternoon tea party (Canapes) and watch the sunset.

19:00

Enjoy dinner (Fine Dining Set Menu).

21:00

Free time for entertainment: Squid fishing , Karaoke, movies, or playing 3D Golf/Billiards (Exclusive amenities on Grand Pioneers I).

DAY 2: EXPLORE THE CORE OF BAI TU LONG BAY (DEEP AREA)
06:00

Practice Tai Chi or Yoga on the Sundeck.

08:00

Transfer to a day boat or speed boat to delve deeper into the core area.

09:30

Explore Da Xep Nature Park – a 320-million-year-old “geological museum”.

11:00

Visit the Cactus Island area.

12:30

Lunch on board.

14:30

Visit Vung Vieng Fishing Village. Experience a bamboo boat ride to visit the pearl farming area.

16:30

Return to the Grand Pioneers I mother cruise. Free time for swimming in the four-season saltwater pool.

19:00

Dinner and second night onboard.

DAY 3: SIMILAR TO DAY 2 OF THE 2D1N ITINERARY
Morning

Visit Surprise Cave or Ti Top Island (to ensure guests visit the most popular attractions before returning).

11:30:

Disembark at Tuan Chau Marina.

General Regulations

1. Check-in/Check-out Policy

  • Check-in time: Guests complete procedures at the pier from 11:30 AM – 12:00 PM. A speedboat will transfer guests to the main ship for check-in and lunch.
  • Check-out time: Guests check out and settle bills between 09:30 AM – 10:30 AM on the final day of the cruise.
  • Required Documents: Guests must bring their original Passport or Citizen Identification Card. For international guests, a valid Visa is required as per Vietnamese law.

2. Children Policy

  • Children under 5 years old: One child is complimentary when sharing a bed with parents. A second child under 5 years old will be charged according to the cruise line’s policy.
  • Children from 5 to under 12 years old: Charged according to the children’s policy (typically 75% of the adult fare if sharing a bed, or extra bed charges if requested).
  • Children aged 12 years and above: Charged at adult rates.

3. Cancellation & Amendment Policy

3.1 Cancellations by Guests: Cancellation fees will depend on the notification period (e.g., no charge if canceled 30 days prior, 50% charge for 15-30 days prior, and 100% charge for less than 15 days prior to the tour value).

3.3 Cancellations Due to Weather (Force Majeure): In cases where the Bay Management Board denies departure from the port due to storms, dense fog, or other natural disasters:

  • If the cruise has not departed: 100% refund or reschedule to another date, subject to agreement.
  • If already underway: The cruise line will charge for services already used and refund the remaining amount.

4. Safety and Medical Regulations

  • Safety: Guests are required to attend the Safety Briefing immediately after boarding. Do not climb over rails or enter restricted areas (bridge, engine room).
  • Medical: The cruise ship has a Medical Clinic on Deck 1 available 24/7. Guests with pre-existing medical conditions (cardiovascular issues, asthma, severe allergies) must inform the ship’s staff immediately upon check-in.

5. Dining Policy and Special Requests

  • Allergies and Dietary Restrictions: Guests must inform us of any special requirements (Vegetarian, Halal, seafood allergies, etc.) at least 24 hours before departure for the chef to prepare a special menu.
  • Beverages: Guests bringing their own beverages (wine, beer, soft drinks) onboard will be subject to a corkage fee (outside beverage fee) according to the cruise’s listed price list.

6. General Regulations and Prohibitions

  • Smoking: Absolutely no smoking inside cabins. Guests are only permitted to smoke on private balconies or designated outdoor areas (Sundeck).
  • Pets: No animals of any kind are permitted onboard for safety and hygiene reasons.
  • Prohibited Substances: It is strictly forbidden to bring weapons, explosives, narcotics, or dangerous items as stipulated by Vietnamese law.
  • Internet: Wi-Fi is provided free of charge, but the signal may be unstable when the ship passes through dense rocky areas or the core regions of the Bay.

Recommendation: Guests are advised to bring sunscreen, swimwear, and comfortable walking shoes for activities at caves and beaches. Any complaints should be reported directly to the Cruise Manager for immediate resolution.

Frequently Asked Questions

What should I pack for the trip?

To complement our 6-star ambiance, we encourage guests to wear Smart Casual attire for dinner at Bayview Restaurant.

For cave excursions or visiting the Stacked Stone Park, we recommend comfortable sports shoes or flat shoes with good grip. Don't forget to bring your swimwear to enjoy the Four Seasons saltwater pool.

Do I need to book the Cinema or Karaoke room in advance?

Oasis Ciné: We typically have a fixed schedule for blockbuster movies at designated times. However, if you are traveling with a group and wish to arrange a private screening, please contact the cruise manager upon check-in to make arrangements.

Karaoke: Due to limited room availability, we recommend booking at least 2 hours in advance to secure a private space for your family.

Is laundry service available onboard?

Yes, the cruise offers dry cleaning and laundry services upon request. You can find a laundry bag and detailed price list in the wardrobe of each Suite.

Does the cruise ship have enough space to host a conference for a group of 150 people?

Absolutely. Grand Pioneers II is designed with flexible spaces such as the Bayview Restaurant or the expansive Sundeck area, integrated with modern sound, lighting, and LED screen systems, ready for MICE events, weddings, or large-scale Gala parties.

Am I allowed to use a Flycam (Drone) for filming?

According to maritime security regulations and heritage conservation policies in Halong Bay, the use of Flycam (Drones) requires a permit from the authorities. Please inform us in advance so we can guide you through the procedures or assist with safety supervision personnel.

Besides the air conditioning system, what other environmental protection measures does the 'Green' cruise ship implement?

Grand Pioneers says no to single-use plastic products. We use glass bottles, paper straws, and bio-degradable cleaning chemicals that are friendly to marine water sources. All food items are prioritized from local suppliers to reduce our carbon footprint in transportation.

What payment methods are accepted for incidental onboard expenses?

We accept various payment methods: Cash (VND, USD), credit cards (Visa, Mastercard, Amex), and QR Code payments. All incidental expenses will be consolidated into your room bill for a single review before disembarking.

If I am staying in the President Suite, is in-room dining available?

Absolutely. This is one of the exclusive privileges for guests in our highest cabin categories. You may request private breakfast or dinner service directly on your cabin balcony or in your living area, enjoying complete seclusion with dedicated butler service.

Who is the Prestige Dining Club area for?

This exclusive area is reserved for guests seeking ultimate privacy or VIP groups wishing to host private events. Guests staying in standard cabin categories who wish to utilize this area may contact us to make a reservation (a private venue rental fee will apply).

Customer Reviews

10/10
Excellent
(3 reviews)
Service
9.7
Quality
9.7
Dining
9.3
Itinerary & scenery
9.7
Value
9.3

Tuyệt vời nào.

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