Terms of Service & Operational Limitations

Cruise and tour operations are strictly conducted within the licensed maritime waters of Halong Bay (Quang Ninh Province), Lan Ha Bay, and the Cat Ba Archipelago (Hai Phong City). Embarkation ports are located at Halong International Cruise Port (Sun Port, Bai Chay) and Tuan Chau International Marina. Vessels navigate only corridors officially certified by the Halong Bay Management Board and Inland Waterway Port Authority.

Under Vietnamese maritime security and port regulations:

• International Travelers: Must hold an original Passport valid for at least 6 months, plus a valid Vietnam Visa, e-Visa, or bilateral Visa Exemption certificate.
• Vietnamese Citizens: Must present an original National Citizen Identity Card (CCCD) or valid Passport. Children under 14 years must present an official Birth Certificate.
• Advance Manifest Submission: Full passport details must be submitted to VDS Travel at least 24 hours before departure. Passengers failing to provide mandatory identification may be refused boarding by port authorities without refund.

All voyages are strictly governed by the Quang Ninh and Hai Phong Port Authorities. In the event of adverse weather (typhoons, tropical depressions, severe squalls, or heavy fog) where the Port Authority orders a sailing suspension, cruises will be rescheduled or cancelled for passenger safety. Such events constitute statutory Force Majeure and will be refunded or rescheduled according to our Cancellation & Refund Policy.

• Guests with severe medical conditions (advanced cardiovascular illness, pregnancy beyond 28 weeks, severe physical mobility limitations) must notify VDS Travel in advance.
• Strictly prohibited items: Weapons, explosives, flammable substances, narcotics, and illegal wildlife products.
• Single-use plastic bottles and bags are banned within Halong Bay under local environmental conservation laws.