Calista Cruise

10
Excellent
(from 12 reviews)
★ ★ ★ ★ ★

Featured Amenities

Elevator
Fitness Center
Free Wi-Fi
Jacuzzi
Kayaking
Kids Club
Luxury Restaurant
View more

Overview

Officially launched in April 2025, super yacht Calista Cruise is proudly positioned as the largest and most modern “Eco-Luxury” symbol on the Ha Long Bay tourism map. Invested and operated by Minh Loan Tourism Services and Development Trading Company Limited, Calista Cruise is not simply a resort vehicle but also an architectural masterpiece, bringing a new standard of luxury associated with the responsibility to protect the ecosystem of the world’s natural heritage. The name Calista comes from the ancient Greek word “Kalliste”, meaning “most beautiful” or “excellent beauty”. This name also reminds of the mythological goddess Callisto – a symbol of elegance, perfection and noble charisma. The choice of this name represents the brand’s desire to create a resort space whose beauty rivals the magnificence of the limestone islands and the emerald green water of the bay, turning each journey into a pinnacle aesthetic experience for visitors. Calista Cruise’s strategic vision is built on the sustainable intersection of exquisite hospitality and responsibility to preserve nature. Under the enthusiastic management of Minh Loan Travel, the super yacht not only focuses on high-class personalized services but also pioneers in applying the most advanced green technology. This is where luxury resort values ​​are placed in absolute harmony with the environment, ensuring that the beauty of the heritage bay will always be cherished and preserved for future generations.

With impressive dimensions including a length of 91.26m, a width of 15.1m, a beam height of 4m and a draft of 2.25m, Calista Cruise owns a large superstructure space, accommodating up to 250 visitors and 114 overnight passengers in a system of 38 luxury cabins. The entire architecture is scientifically distributed over 5 guest floors (Guest Decks), flexibly connected by a modern elevator system, helping to optimize the travel experience and ensure absolute convenience for passengers throughout the journey. To maintain international service standards, the cruise operates with a team of 60 professional personnel, creating an ideal service ratio to meet all customer requests in a sophisticated and timely manner. In particular, Calista Cruise pioneered the application of a groundbreaking Hybrid propulsion system in maritime operations. This technology not only eliminates vibrations and noise, bringing absolute silence to the resort space, but also significantly reduces exhaust emissions, affirming its leading position in the green and sustainable tourism development strategy in the heritage bay area.

The resort system on Calista Cruise is delicately planned with 38 luxurious cabins, scientifically distributed from the 1st to 4th floors to ensure spacious views and absolute privacy. Calista Ocean room class with an area of ​​30m2 is located on the 1st and 3rd floors, with a streamlined but artistic design style, integrated with a private balcony for guests to fully enjoy the fresh sea breeze. Located on the first floor, the 32m2 Calista Bay room class creates a distinct highlight with a panoramic sea view bathtub, allowing guests to relax while admiring the majestic beauty of the heritage bay right in a private space. The main room line and the largest number on the ship is Calista Legacy, with an area of ​​33m2 and widely distributed on the 2nd, 3rd and 4th floors. Each Legacy room is equipped with a private balcony and high-class furniture, providing standard comfort for long journeys. For travelers looking for something different, the Calista Horizon room class on the 4th floor is an unmissable choice with an area of ​​up to 65m2. The special feature of this room type is the separate Jacuzzi integrated right inside the room, creating a classy and completely isolated relaxation space in the middle of the ocean. The pinnacle of luxury on Calista Cruise belongs to the two most luxurious suites, Majesty and President. Calista Majesty is located on the 3rd floor with an area of ​​78m2, making a strong impression with its spacious living room and large Super King bed, meeting the resort standards of the most demanding guests. In particular, the “super product” Calista President is likened to a unique Penthouse on the sea with an area of ​​up to 126m2 on the 3rd floor. This suite has a separate terrace (Private Terrace), opening up a large and absolutely private outdoor space, helping visitors capture the entire splendor of Ha Long Bay in their sight from the most prime location of the yacht.

The utility ecosystem on Calista Cruise is designed as a true “floating resort”, providing entertainment and relaxation experiences far beyond the standards of a conventional cruise ship. The highlight on the first floor is Oceanus Pool, a four-season infinity pool with an area of ​​up to 225m2, recognized as the largest swimming pool on the bay today. With a modern heating system, visitors can enjoy the feeling of swimming in the ocean regardless of the time of year. Meanwhile, on the 3rd floor, the 130m2 Oasis Jacuzzi area offers a spacious outdoor jacuzzi space with 360-degree views, an ideal place to completely relax and watch the sunset over the majestic limestone islands. Calista’s elite cuisine is expressed through the classy restaurant system located on the 2nd floor. The main Bayview Dining restaurant with a capacity of 114 guests is the perfect combination of luxurious Fine Dining space and live art performance stage. For guests seeking absolute privacy or private parties, The Pearl Dining Room is a “cathedral” reserved for VIP guests with personalized service and a quiet, sophisticated space. In addition, Calista Cruise also pays special attention to the health and entertainment of tourists through specialized services. Calista Amber Spa offers treatments and body care treatments to help re-energize after a long day of exploration. For the first time on Ha Long Bay, visitors can experience modern 3D Golf Simulator technology, allowing golfers to practice in a classy virtual space right in the heart of the wonder. In addition, the modern Kid Club and Fitness Room systems are also fully integrated, creating a comprehensive utility ecosystem for the whole family, ensuring every member has the most complete moments of rest.

Calista Cruise’s itinerary is delicately designed to take visitors deep into the core area of ​​the World Natural Heritage with two unique route options. The “Emerald Odyssey” route lasts 2 days and 1 night, focusing on the most typical wonders of Ha Long Bay. Visitors will have the opportunity to admire the splendid beauty of Sung Sot Cave – the largest stalactite cave in the bay, conquer the mountain peak at Titop Island to capture panoramic views, and experience exciting kayaking at the Luon Cave area, which has a blue lagoon surrounded by steep cliffs. For those who are passionate about exploring silence and wilderness, the “Explore Hidden Wonder” itinerary for 3 days and 2 nights will be the perfect choice. This route takes tourists further into Lan Ha Bay and lesser-known areas. The highlight of the journey is a visit to Vung Vieng Fishing Village, one of the oldest floating fishing villages in the bay, where unique traditional cultural features are preserved. Besides, the journey also extends to Viet Hai ancient village and Thien Canh Son cave, bringing a deep connection between natural beauty and historical stories of coastal residents. Not only stopping at tours, Calista Cruise also offers a colorful ecosystem of boarding activities to make every moment on board memorable. Guests can participate in a traditional cooking class to prepare exquisite cuisine, or try their luck with exciting night squid fishing on the deck. In particular, at dawn, the Vovinam martial arts training session on the Sundeck not only helps visitors exercise but is also an opportunity to receive the purest energy from the world’s natural wonders right in the middle of the open space of sky and sea.

Cuisine on Calista Cruise is not simply meals but also an inspiring Gastronomy journey, where guests’ taste buds are awakened by the delicate interplay between fresh local seafood and luxurious Western Fine Dining style. Typical ingredients of the Gulf region such as lobster, catfish or ocean oysters are meticulously prepared by talented chefs, combined with typical sauces and classy presentation techniques, creating dishes that are both rich in the breath of the sea and fully retain the sophistication of international cuisine. To provide a deeply personalized experience, the cruise ship has designed a specialized menu system to suit all guests’ needs. The “Winter Menu” focuses on dishes that bring a cozy feeling such as coconut-flavored oven-baked pumpkin soup or grilled lamb chops with wine sauce. For travelers who love a healthy lifestyle, the “Vegetarian Menu” is a symphony of natural vegetables with elegant yet nutritious dishes. In particular, the “Kids Menu” is built specifically for young diners with favorite dishes such as cheese seafood pizza, spaghetti with minced beef sauce or fried chicken nuggets, ensuring satisfaction for even families with small children. The highlight not to be missed in the multi-sensory experience here is Calista Breeze Bar located on the spacious Sundeck area. This is the ideal space to participate in romantic Sunset Parties, where visitors can immerse themselves in the magical beauty of the bay at dusk. Here, you will enjoy a signature cocktail called “Blue Ocean” with the blue color of the ocean mixed with the cool taste of fruit, creating a moment of absolute relaxation in the heart of the world’s natural heritage.

Calista Cruise puts sustainability as a guideline for all operational activities, affirming a luxury brand’s responsibility towards natural heritage. The pioneering yacht is equipped with an advanced wastewater treatment system (AWP), ensuring that all domestic wastewater is thoroughly treated through a modern filtration process before being discharged into the environment. This technology, combined with the Hybrid operating system, helps to maximally protect the water quality and sensitive ecosystem of Ha Long Bay, keeping the blue color of the sea always pure. In an effort to reduce waste into the ocean, the cruise ship implements a strict policy of minimizing single-use plastic throughout the cruise. All items serving tourists, from water bottles in the room to utensils at the restaurant and bar, are replaced with glass, ceramic or environmentally friendly biological materials. This is part of the “green tourism” strategy, helping tourists enjoy a luxurious resort space without leaving a negative impact on the natural landscape. Besides technical solutions, Calista Cruise also focuses on supporting indigenous communities and directly participating in preserving the bay ecosystem. The brand is committed to prioritizing the use of human resources and specialty ingredients from the local area, contributing to promoting a sustainable regional economy. At the same time, the cruise ship also regularly accompanies campaigns to clean the marine environment and educate awareness of heritage conservation, turning each cruise into a responsible and deeply meaningful journey for the community.

Highlights

  • Next-generation superyacht
  • Four-season infinity pool
  • Ultimate privacy
  • Curated culinary & holistic wellness:
  • State-of-the-art amenities

Group & Private Charter Bookings

Planning a corporate getaway or private charter? Contact our VIP specialists for tailored group rates and bespoke itineraries.

Contact VIP Specialist

Departure Date & Occupancy

1 cabin - 2 adults - 0 children
Number of Cabins
Adults
Calista Ocean
1 Double Bed or 2 Single Beds 2 30 m²
1 Double Bed or 2 Single Beds 2 30 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 02 adults (can include 01 child)
  • There are 04 rooms located on Main Deck and Executive Deck with Panoramic Ocean View
  • Late Private Balcony, streamlined, elegant interior design.
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Calista Bay
1 Double Bed or 2 Single Beds 2 32 m²
1 Double Bed or 2 Single Beds 2 32 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • There are 04 rooms located on the Main Deck
  • Own a bathtub located next to the panorama bay window.
  • The perfect choice for those who enjoy a relaxing soaking experience and a view of the bay right in their room.
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Calista Legacy
1 Double Bed or 2 Single Beds 2 33 m²
1 Double Bed or 2 Single Beds 2 33 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • There are 20 rooms (main room categories) distributed in the Upper Deck, Executive Deck and VIP Deck
  • There is a special Private Balcony, flexible location on high floors, luxury bathtub with wide-angle sea view
  • This is the most popular room type, suitable for most travelers thanks to its diverse location on many floors and comfortable area.
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Calista Horizon
1 Double Bed or 2 Single Beds 2 65 m²
1 Double Bed or 2 Single Beds 2 65 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • There are 08 rooms located on the VIP Deck (Top floor of the room system)
  • Separate Jacuzzi in the room, spacious view from high floor with 180 degree unobstructed view
  • For customers who prioritize absolute privacy and want to enjoy luxury amenities (Jacuzzi) right in the bedroom.
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Calista Majesty
Double Bed 2 78 m²
Double Bed 2 78 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • A single, exclusive suite located on the Executive Deck, offering sweeping panoramic views over the ship’s bow.
  • Features a private living room, a Jacuzzi, an ocean-view bathtub, and dedicated butler service.
  • Ideal for special occasions (honeymoons, anniversaries) requiring expansive, luxurious living space and bespoke service.
  • Includes 04 gourmet dining experiences (Buffet/Set Menu/BBQ) and an exquisite farewell brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Calista President
Double Bed 2 126 m²
Double Bed 2 126 m²

Cabin Amenities

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2D1N)
  • 02 adults (can add extra bed upon request)
  •  01 single room (Top class on the ship) located on the Executive Deck with an infinity view from the bow of the ship
  • Features a Private Terrace, large Jacuzzi, independent living room, 24/7 butler service.
  • A symbol of luxury, for owners who want to experience the “Penthouse” space on the sea with absolute VIP privileges.
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Tour Itinerary

2 Days 1 Night Itinerary (Main Line)
Day 1: Hanoi - Ha Long - Sung Sot Cave - Ti Top Island Island
11:30 - 12:00

Pick up guests at Calista Cruise Center (Lot 37, Tuan Chau Port).

12:15

Board the train, enjoy a welcome drink and learn about safety regulations.

12:45 - 14:15

Buffet lunch (or Set menu if less than 25 guests) while the boat moves past Finger Island, Hoa Cuong fishing village.

14:30 - 16:00

Visit Sung Sot Cave – the largest cave in Ha Long Bay.

16:00 - 17:00

Visit Ti Top Island Island (Swimming or climbing mountains to see the panoramic view of the bay).

17:30 - 18:30

Sunset Party and Happy Hour (Buy 1 get 1 drink free) on Sundeck.

18:00

Cooking demonstration (traditional spring rolls).

19:15 - 21:00

Premium set menu dinner at Bayview restaurant.

21:00

Free activities: Night squid fishing, relax at Oceanus Infinity Pool or Oasis Jacuzzi.

Day 2: Luon Cave - Hanoi
06:30

Class Vovinam (Vietnamese traditional martial arts) welcomes the sunrise on the Sundeck.

07:00 - 08:00

Light breakfast (Bread, tea, coffee…).

08:00 - 09:00

Visit Luon Cave by bamboo boat or kayaking yourself.

09:30

Check out and pay the bill at the front desk.

09:45 - 11:00

Enjoy an early lunch (Brunch buffet) while the ship returns to port.

11:15

The ship arrives at Tuan Chau port. End of journey.

Itinerary 3 Days 2 Nights
Day 1: Hanoi - Ha Long - Sung Sot Cave - Ti Top Island Island (same schedule as above)
No activities scheduled for this day.
Day 2: Deep exploration of Ha Long Bay & Lan Ha Bay
06:30 – 08:00

Welcoming dawn with the class Vovinam on the Sundeck and enjoy a light breakfast.

08:30

You move on Day Boat (Chinese). This is a smaller vessel, specialized for moving deep into creeks and lagoon areas that large ships cannot enter.

10:30

Explore the area Lan Ha Bay or bordering sea areas:

  • Ba Trai Dao area: Famous for its small, pristine sand beaches and clear water, ideal for swimming and kayaking.

  • Light – Dark Cave area: Experience rowing bamboo boats through caves into lakes in the heart of rocky mountains.

12:30

Enjoy Local Lunch Served right on the train. The menu often focuses on fresh Gulf seafood dishes.

14:30

Continue exploration activities:

  • Visit fishing villages or pearl farming areas.

  • Freely kayak in the quietest waters, away from the noise of the main tourist route.

16:00

The train will take you back Mother cruise ship Calista.

17:30

Enjoy the Sunset Party and use Wellness services (Spa, Hot Water Pool) on the big ship.

19:15

Enjoy dinner Special Set Menu (usually the dinner menu on the first day will be different to change the taste for guests).

21:00

Participate in night entertainment activities (Squid fishing, listening to music…).

Day 3: End of 3D2D journey)
06:30

Start your day with class Vovinam on Sundeck. This is your last chance to catch the sunrise and breathe the freshest air in the heart of the heritage.

07:00 – 08:00

Enjoy a light breakfast with tea, coffee and pastries at Bayview restaurant.

08:00 – 09:00

Visit Luon Cave. Here, you can choose:

  • Kayaking by yourself: Explore every small corner of the cave.

  • Go by bamboo boat: Sit and let the locals row, leisurely watching the natural groups of golden monkeys on the rocky rocks.

09:30

Return to the Calista cruise ship. Please complete the procedures Check-out and pay personal service bills (drinks, Spa) at the Reception desk on the 2nd floor

09:45 – 11:00

Enjoy an early lunch (Brunch) with a diverse buffet menu while the ship begins its journey back to the harbor. This is the time when you can take a last look at iconic islands such as Hon Dog Rock, Hon Dinh Huong, Hon Ga Choi.

11:15

Cruise ships dock at Tuan Chau international ship port.

12:00

The ship’s Limousine (if booked in advance) takes you back to Hanoi. End the inspiring 3 days 2 nights journey with Calista Cruise.

General Regulations

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1. Check-in & Check-out Schedule

  • Guest Reception at Tuan Chau Marina: 11:30 AM – 12:00 PM.
  • Embarkation: 12:15 PM.
  • Check-out & Disembarkation: Check-out procedures begin at 09:30 AM; final disembarkation was at 11:15 AM.
  • Required Documents: Guests must present an original national ID card or passport upon check-in for overnight registration on the bay.

2. Child Policy

  • Children under 4 years old: Free of charge (maximum 1 child sharing an existing bed with 2 adults).
  • Children from 4 to under 12 years old: Charged at 75% of the adult rate (sharing a bed with parents or using an extra bed, depending on the cabin category).
  • Children 12 years and older: Charged at full adult rate.
  • Note: Baby cots and Kids’ Club services are available upon request; please inform us in advance if needed.

3. Deposit & Payment Policy

  • Deposit: A 30% deposit of the total booking value is required at the time of reservation to guarantee your booking.
  • Balance Payment:
    • Must be settled at least 5 days prior to departure if paid via credit card or bank transfer.
  • Accepted Cards: VISA, Mastercard, and American Express (A transaction fee of 3.5% to 4% applies depending on the card type).

4. Cancellation Policy

  • More than 30 days prior to departure: Free cancellation.
  • 11 to 30 days prior to departure: 15% cancellation fee of the total booking value.
  • 07 to 10 days prior to departure: 30% cancellation fee of the total booking value.
  • Under 07 days prior to departure: 100% cancellation fee (non-refundable).
  • Force Majeure: In the event of severe weather, storms, or navigation bans issued by the Bay Management Authority, Calista Cruise will assist with rescheduling or issue refunds in accordance with port authority regulations.

5. Surcharges

  • Holiday Surcharge (Christmas Eve Dec 24 & New Year’s Eve Dec 31): USD 45 per guest.
  • Transfer Service: Round-trip Limousine transfer (Hanoi – Ha Long – Hanoi) is available at USD 35 per guest (includes pickup and drop-off at hotels within the Hanoi Old Quarter).

6. Onboard Policies & Regulations

  • Maritime Safety: Guests are required to attend the mandatory safety briefing and route overview at 12:30 PM, shortly after boarding.
  • Health & Dietary Requirements: Guests with food allergies, vegetarian preferences, or special dietary needs must notify the management team at least 24 hours prior to departure.
  • Eco-Policy: Calista Cruise is committed to being single-use plastic-free. Guests are encouraged to utilize the eco-friendly amenities provided on board.
  • Onboard Information:
    • Wi-Fi Password: weloveyou.
    • Reception Desk: Dial 123.
    • Smoking Policy: Smoking is strictly restricted to designated areas on the Sundeck (smoking inside cabins and the restaurant is strictly prohibited).

Frequently Asked Questions

Does the cruise ship have shuttle service from Hanoi or Airport?

Have. Calista Cruise provides high-class Dcar Limousine service daily.

Pick up point: Hotels in Hanoi's Old Quarter area.

Travel time: About 2.5 hours via Hanoi - Hai Phong - Ha Long highway.

You can also book a private car to pick you up directly from Noi Bai Airport or Cat Bi (Hai Phong) upon request. Please book at least 24 hours in advance.

Is there phone signal and Wifi on the train?

The Wifi system is equipped with free coverage throughout the ship. However, due to the specific terrain of Ha Long Bay with thousands of dense limestone islands, the signal may be interrupted or weak when the ship moves into the core or leeward areas. You should prepare a 4G/5G SIM card to ensure better connection if you need to handle urgent work.

I have seasickness, will taking a steel-hulled yacht make it better?

Sure. Calista Cruise is a steel-hulled ship with a large tonnage and massive size (more than 91m long), combined with a modern technical balancing system that helps the ship operate extremely smoothly, minimizing vibration compared to previous small wooden ships. Most customers feel as comfortable as being on land.

Does the ship support organizing anniversary events (Birthday, Honeymoon, Proposal)?

Have. We provide room decoration service packages (Honeymoon setup), give away a small birthday cake, or set up a private party table on the Sundeck/room balcony.

Note: These special requests need to be notified at least 2 days before the trip so that the Customer Care department can prepare most carefully.

Can I use a Flycam (Drone) on a cruise ship?

According to current regulations of the Ha Long Bay Management Board, the use of Flycam is limited and requires a flight license issued by local authorities. If you do not have a license, please do not use the aircraft to avoid configuration or administrative fines.

If there is an emergency health problem at night, how will the cruise ship handle it?

On board there is always a basic first aid medicine cabinet (headache, digestion, seasickness...). In serious cases, speedboats (tenders) are always on duty 24/7 to take passengers to shore. The distance from the sleeping place to the nearest hospital (Bai Chay) is about 4-5km by sea, travel time is very quick.

Is it convenient for people with disabilities or the elderly to use a wheelchair?

Calista Cruise has an elevator to move between floors, very convenient. However, moving from the port to the ship and sightseeing activities (visiting caves, climbing Mount Ti Top Island, riding bamboo boats) still require active travel. If you use a wheelchair, please notify in advance so that staff can provide maximum support at reception points (pier, lobby).

What happens if there is a storm or bad weather?

The ship board is a decision of the Ha Long Maritime Port Authority, not the cruise ship's decision.

If the ship is banned BEFORE departure (before leaving the port): You will receive a 100% refund or reserve the date.

If the train is banned WHILE sightseeing (lunch/partially completed): Cost will be calculated based on actual services used, the rest will be refunded.

Recommendation: You should check the weather forecast 3 days before departure, especially during the stormy season (July - September).

Do I need to bring my own fishing rod for night squid fishing?

Are not. The cruise has prepared a lighting system to attract squid and free fishing rods and bait for tourists at the stern area on the first floor.

Are not. The cruise has prepared a lighting system to attract squid and free fishing rods and bait for tourists at the stern area on the first floor.

Unnecessary. Calista Cruise provides specialized towels at the Oceanus Swimming Pool area and at the entrance when you go swimming at Ti Top Island beach. Towels in the room are for daily bathing purposes only.

Customer Reviews

10/10
Excellent
(12 reviews)
Service
9.6
Quality
9.8
Dining
9.6
Itinerary & scenery
9.7
Value
9.8

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