Grand Pioneers I Cruise

10
Excellent
(from 12 reviews)
★ ★ ★ ★ ★

Featured Amenities

Free Wi-Fi
Kayaking
Luxury Restaurant
Relaxing Spa
Sundeck

Overview

Amidst the global shift toward sustainable travel, the Grand Pioneers cruise line was launched as an emblem of the harmonious connection between lavish leisure and environmental stewardship. Grand Pioneers I proudly asserts its status as the first green, secure, and modern superyacht operating within the heart of Ha Long Bay—a UNESCO World Natural Heritage site. Far more than a mere vessel for sightseeing, this superyacht carries a heritage preservation mission guided by an unwavering core philosophy: “We only exist when we preserve nature.” This serves as a powerful pledge from the brand to elevate Vietnamese maritime tourism, transforming every voyage into a sustainable bridge between humanity and the priceless natural wonders that have endured for hundreds of millions of years.

Viet Thuan Group, the parent company of Grand Pioneers Cruise, is recognized as Vietnam’s leading inland waterway bulk transport corporation, backed by over 20 years of experience since its founding in 2005. Driven by substantial resources and professional operations, the group has established a formidable presence in the maritime sector, operating a large fleet across domestic and international routes. Viet Thuan’s relentless efforts have been honored through numerous prestigious accolades, notably ranking among the Top 10 Prestigious Logistics Companies in 2025 according to Vietnam Report. Additionally, the corporation consistently maintains its presence on the list of the Top 500 Fastest Growing Enterprises in Vietnam (FAST500) over the years—securing 90th place in 2023—demonstrating its resilience and adaptability in a dynamic business landscape. Beyond its success in industrial transportation, Viet Thuan Group harbors a ambition to elevate Vietnamese maritime tourism to international 6-star standards. Its strategic investment in the Grand Pioneers Cruise ecosystem brings this vision to life, where modern luxury seamlessly blends with heritage values and a commitment to environmental conservation. Viet Thuan aims not only to deliver elite retreat experiences but also to showcase Vietnamese intellect and operational excellence on the global maritime map.

Grand Pioneers I features impressive technical specifications, measuring 109.99 meters in length and 18.68 meters in width, creating an exceptionally vast and stable sanctuary on the water. The superyacht’s structure encompasses 07 guest decks thoughtfully partitioned for optimal functionality, featuring 55 luxury suites with a maximum capacity of up to 160 guests per voyage. Safety is prioritized above all, adhering to stringent VR-SB design standards to ensure remarkably smooth and safe navigation throughout the bay. To cater to the holistic well-being of its guests, the vessel features an integrated medical facility…

Highlights

Here is the translation, written in an elegant, high-end copy style tailored for a luxury cruise line while strictly maintaining the original meaning and HTML formatting:

  • World’s leading eco-friendly cruise line
  • 6-star superyacht design
  • One-of-a-kind entertainment amenities
  • Premium wellness services

Group & Private Charter Bookings

Planning a corporate getaway or private charter? Contact our VIP specialists for tailored group rates and bespoke itineraries.

Contact VIP Specialist

Departure Date & Occupancy

1 cabin - 2 adults - 0 children
Number of Cabins
Adults (From 11 years old and above)
Ocean Suite
1 Double Bed or 2 Single Beds 2 30 m²
1 Double Bed or 2 Single Beds 2 30 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)

Here is the translated copy, crafted with an elegant and high-end tone suitable for a luxury cruise line:

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  • 14 elegantly appointed cabins located on Deck 1, offering effortless access to the onboard Spa and medical facilities.
  • Expansive ocean-view glass windows showcase breathtaking, panoramic bay vistas.
  • 04 gourmet dining experiences (Buffet / Set Menu / BBQ) and an exquisite farewell Brunch.

“`

### Highlights of the copywriting choices:
* **”Room” & “1st Floor”** translated to **”elegantly appointed cabins”** and **”Deck 1″** for a true luxury nautical feel.
* **”Expansive ocean-view glass windows”** enhanced to **”Expansive ocean-view glass windows”** to evoke space, light, and luxury.
* **Flow & Precision:** All numeric details (14 cabins, Deck 1, 04 meals) were strictly preserved while elevating the vocabulary.

Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Ocean Balcony Suite
1 Double Bed or 2 Single Beds 2 40 m²
1 Double Bed or 2 Single Beds 2 40 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 12 cabins located on the Upper Deck (Decks 3 & 4)
  • Partial ocean views (due to the vessel’s architectural layout)
  • Features a compact private balcony (2 m²), walk-in shower, and contemporary furnishings
  • An exceptional value-driven choice for guests seeking a private balcony without requiring an unobstructed panoramic view
  • Includes 4 gourmet meals
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)

Here is the translated text, crafted in an elegant, 5-star luxury cruise tone while preserving your HTML structure and exact numbers:

“`html

  • 07 gourmet dining experiences (Buffet / Set Menu / BBQ) and an exquisite farewell Brunch.

“`

### Alternative Refinements (depending on your preference):

* **Option 1 (Sleek & Modern):**
> 07 gourmet dining experiences (featuring Buffet, Set Menu, and BBQ) and an exquisite farewell Brunch.

* **Option 2 (Direct & Classic):**
> 07 gourmet meals (Buffet / Set Menu / BBQ) and an exquisite farewell Brunch.

*(Note: “Dining experiences” or “gourmet meals” is preferred over “dining meals” in luxury English copywriting to avoid redundancy and sound more sophisticated).*

Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Ocean Suite Triple
Here are a few elegant, high-end options depending on where this text will appear on your brochure or website: **Option 1: Clean & Standard (Best for Specification Lists / Quick Info)** > **Twin or Double Bed** **Option 2: Elegant & Service-Oriented (Best for Cabin Feature Bullet Points)** > **Choice of Twin or Double Bedding** **Option 3: Premium & Descriptive (If the beds can be converted/joined)** > **Flexible Bedding: Twin or Double Setup** *Note for 5-star luxury positioning: In high-end hospitality, "Single" is usually upgraded to **"Twin"**, as 5-star cruises rarely feature standard single beds.* 3 43 m²
Here are a few elegant, high-end options depending on where this text will appear on your brochure or website: **Option 1: Clean & Standard (Best for Specification Lists / Quick Info)** > **Twin or Double Bed** **Option 2: Elegant & Service-Oriented (Best for Cabin Feature Bullet Points)** > **Choice of Twin or Double Bedding** **Option 3: Premium & Descriptive (If the beds can be converted/joined)** > **Flexible Bedding: Twin or Double Setup** *Note for 5-star luxury positioning: In high-end hospitality, "Single" is usually upgraded to **"Twin"**, as 5-star cruises rarely feature standard single beds.* 3 43 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Luxury Package (2D1N)

Here is the elegant, high-end translation tailored for a luxury 5-star cruise brand, keeping the HTML structure intact:

  • 04 exclusive cabins located on the Main Deck (1st Floor), offering breathtaking panoramic ocean views through expansive floor-to-ceiling glass windows.
  • Flexible bedding configurations: 03 Single Beds OR 01 Double Bed and 02 Single Beds.
  • Optimally designed for 03 guests, providing effortless access to 1st-floor amenities, including the Spa, Gym, and Kids’ Club.
  • An exceptional and value-driven choice for a family of 03 or a group of friends wishing to share a refined living space.
  • Inclusive of 04 gourmet meals throughout your journey.
14,600,000
14,600,000
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Luxury Package (3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
27,600,000
27,600,000
Early Bird Offer
Veranda Suite
1 Double Bed or 2 Single Beds 2 45 m²
1 Double Bed or 2 Single Beds 2 45 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 14 exquisite cabins situated on the 2nd Deck, boasting breathtaking, panoramic ocean views.
  • Features a private 5 m² balcony, sophisticated design, and a full suite of ultra-luxury 6-star amenities.
  • Perfect for guests who desire a mid-deck vantage point to feel intimately connected to the gentle rhythm of the waves.
  • Inclusive of 4 gourmet meals throughout your voyage.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Executive Suite
1 Double Bed or 2 Single Beds 2 40 m²
1 Double Bed or 2 Single Beds 2 40 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 18 cabins located on Decks 3 & 4 with full panoramic ocean views.
  • Flexible bedding configuration with connecting cabins available.
  • Private 5m² balcony, elegant design with satellite HD TV and central air conditioning.
  • Most sought-after luxury cabin category featuring high deck position and stunning bay panoramas.
  • Includes 4 gourmet meals
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Essence Suite
1 Double Bed or 2 Single Beds 2 60 m²
1 Double Bed or 2 Single Beds 2 60 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • There are 02 rooms located VIP Deck (4F) view Panoramic panorama
  • There is an extra-wide Private Balcony of up to 20  m^2 , modern standing bathroom. Includes premium services such as sauna and good night gifts.
  • This room has the largest balcony in the standard room segment, ideal for relaxing outdoors.
  • Includes 4 meals
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)

Here is the polished, high-end English translation tailored for a 5-star cruise brochure:

“`html

  • 04 gourmet meals (Buffet / Set Menu / BBQ) and an exquisite farewell brunch.

“`

**Alternative phrasing (for an even higher-end luxury feel):**
> *04 gourmet dining experiences (Buffet / Set Menu / BBQ) and an exquisite farewell brunch.*

Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Oceania Suite
Double Bed 2 95 m²
Double Bed 2 95 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • 1 Exclusive Suite Only located on Executive Deck (3F) with Panorama view (panoramic view of the bay)
  • Unlimited views, separate living space and dining table, private bathtub and private jacuzzi. Includes massage and sauna services.
  • Suitable for those who want to enjoy the largest space and panoramic views without the size of the Owner’s room.
  • Includes 4 meals
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (1 Guest - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer
Owner's Suite
Double Bed 2 350 m²
Double Bed 2 350 m²

Cabin Amenities

  • Dressing Table
  • In-room Slippers
  • Bathtub or Shower
  • Complimentary Luxury Toiletries
  • Hair Dryer
  • 24/7 Concierge Service

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 2D1N)
  • There is 1 Exclusive Suite Only located Executive Deck (3F)  >
  • Usually for 2 large Guests (rooms with 2 bedrooms can accommodate families).
  • Has an area of ​​150  m^2 rooms + 200 m^2 private terrace.
  • Own an outdoor Jacuzzi, private bathtub, living room, private dining table and 24/7 butler service. Includes private speedboat, 60-minute massage and sauna.
  • Panorama view (360 degree panorama) from the bow of the ship. 
  • This is the largest and most luxurious “floating apartment” in Ha Long Bay, bringing elite privileges and absolute privacy to the owner..
  • Includes 4 meals
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Luxury Package (3 people - 2D1N)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (4 people - 2 days 1 price)
  • 04 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (2 Guests - 3D2N)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (3 people - 3d2d)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Cabin Options

Cabin Price

Reserve Suite

Standard Package (4 people - 3d2d)
  • 07 gourmet dining meals (Buffet/Set Menu/BBQ) and exquisite farewell Brunch.
Rates on Request
Early Bird Offer

Tour Itinerary

ITINERARY 2 DAYS 1 NIGHT (HA LONG HERITAGE JOURNEY - CLASSIC)
DAY 1: HANOI – TUAN CHAU – HA LONG BAY
08:15 – 08:45

Car picks up passengers in Hanoi Old Quarter area (if booked)

11:30 – 11:45

Be present to check-in at Waiting Room 20, Tuan Chau International Passenger Port.

12:00 – 12:15

Travel by tender ship to the super yacht Grand Pioneers I.

13:00

Have lunch at Dining by the Bay restaurant (5th Floor). Check-in.

14:30

Explore Sung Sot Cave – the largest and most magnificent cave in Ha Long Bay.

16:00

Move to Ti Top Island. Free time to swim or climb mountains to enjoy panoramic views of the Bay.

17:30

Return to the ship. Enjoy afternoon tea (Canapes) and watch the sunset.

19:00

Have dinner (Set Menu Fine Dining).

21:00

Free entertainment: Squid fishing , sing Karaoke, watch movies, or play Golf 3D/Billiards (Exclusive add-on on Grand Pioneers I).

DAY 2: LUON CAVE – TUAN CHAU – HANOI
06:00

Practice Tai Chi or Yoga on the Sundeck

07:00

Have a light breakfast (tea, coffee, cakes).

07:30

Visit Luon Cave. Experience kayaking or sit on a bamboo boat (hand ferry) to admire the scenery.

09:00

Return to the ship and complete check-out procedures.

09:30 – 10:30

Have an early lunch (Brunch) at the restaurant while the boat moves to shore.

11:30 – 11:45:

The ship arrives at Tuan Chau port. End of schedule.

3 DAYS 2 NIGHTS ITINERARY (HERITANCE JOURNEY - LEGACY JOURNEY)
DAY 1: SIMILAR TO DAY 1 OF THE 2D1D SCHEDULE
08:15 – 08:45

Car picks up passengers in Hanoi Old Quarter area (if booked)

11:30 – 11:45

Be present to check-in at Waiting Room 20, Tuan Chau International Passenger Port.

12:00 – 12:15

Travel by tender ship to the super yacht Grand Pioneers I.

13:00

Have lunch at Dining by the Bay restaurant (5th Floor). Check-in.

14:30

Explore Sung Sot Cave – the largest and most magnificent cave in Ha Long Bay.

16:00

Move to Ti Top Island. Free time to swim or climb mountains to enjoy panoramic views of the Bay.

17:30

Return to the ship. Enjoy afternoon tea (Canapes) and watch the sunset.

19:00

Have dinner (Set Menu Fine Dining).

21:00

Free entertainment: Squid fishing , sing Karaoke, watch movies, or play Golf 3D/Billiards (Exclusive add-on on Grand Pioneers I).

DAY 2: EXPLORE BAI TU LONG CORE AREA (DEEP AREA)
06:00

Practice Tai Chi or Yoga on the Sundeck.

08:00

Transfer to a Day Boat or speedboat to go deeper into the core area.

09:30

Explore Da Xep Nature Park – “Geological museum” 320 million years old.

11:00

Visit the area Cactus Island.

12:30

Lunch on board.

14:30

Visit Vung Vieng fishing village. Experience sitting on a bamboo boat to visit a pearl farming area.

16:30

Return to the mother ship Grand Pioneers I. Swim freely at the four-season saltwater swimming pool.

19:00

Dinner and 2nd night stay on the boat.

DAY 3: SIMILAR TO DAY 2 OF THE 2D1D SCHEDULE
Bright

Visit Sung Sot Cave or Ti Top Island (to ensure guests can still go to the most famous spots before leaving).

11:30:

Arrive at Tuan Chau port.

General Regulations

Here is the polished, 5-star English translation, preserving your exact HTML markup structure:

1. Schedule & Boarding Information

Punctuality is essential due to strict port authority regulations and cruise departure schedules.

  • Check-in Location: Counter A20, Terminal 1, Tuan Chau International Passenger Port, Quang Ninh.
  • Lounge Arrival Time: Between 11:30 AM and 11:45 AM.
  • Cruise Departure Time: Between 11:45 AM and 12:00 PM.
  • Late Arrival Policy: The cruise line is not obliged to delay departure for late-arriving guests. In the event of late arrival, guests will be responsible for any costs incurred to hire a private tender/speedboat to reach the vessel (subject to real-time service availability).

2. Registration & Check-In Policies

  • Personal Details: Guests must provide full name, date of birth, gender, nationality, Passport or ID card number, and a valid Visa (for foreign countries) prior to the departure date.
  • Legal Liability: The cruise line bears no responsibility if a guest is denied embarkation by port authorities due to missing or incorrect personal details.
  • Booking Confirmation: Advance deposit/payment constitutes full acceptance of the cruise line’s Terms & Conditions.

3. Health & Safety Regulations

  • Medical Services: A 24/7 Medical Clinic is located on the 1st floor of both Grand Pioneers I and II to assist guests whenever needed.
  • Maritime Safety: All guests will attend a mandatory safety and security briefing immediately after embarkation.
  • Onboard Security: A dedicated security station operates onboard to maintain order and guest safety.

4. Dining & Dietary Preferences

  • Special Dietary Requests: Guests require special meals (e.g., specific dietary restrictions, vegetarian, Halal, or Indian cuisine) must notify the reservations team at least 24 hours before departure.
  • Dedicated Menus: Custom menus, including Vegan, Halal, and Kids’ options, are readily available onboard.

5. Pet Policy

  • Strictly Prohibited: Grand Pioneers Cruise strictly prohibits pets or animals of any kind on board.

6. Internet & Connectivity

  • Connection Stability: Complimentary Wi-Fi is provided in public areas. However, signal stability may fluctuate or temporarily drop while sailing through dense karst limestone islands or low-coverage zones.

7. ITinerary & Activity Policy

  • Itinerary Changes: Cruising routes and schedules are subject to change without prior notice due to weather conditions, tidal levels, or instructions from the Halong Bay Management Board.
  • Outdoor Excursions: Outdoor activities such as kayaking, swimming, or cave visits depend on real-time approval and permits issued by local Port Authorities.

8. Complaints & Dispute Resolution

  • Filing Timeline: Any issues or complaints must be reported immediately to the Cruise Manager onboard. Written claims must be submitted to our head office within three (3) days of the cruise completion for handling and resolution.

9. Recommended Items to Bring

  • Documentation: Original Passport or National ID card.
  • Personal Essentials: Swimwear, sunglasses, sun hat, sunscreen, insect repellent, and necessary personal medication.

Frequently Asked Questions

Can I swim on a cruise in winter (November - March)?

Absolutely. Unlike many other yachts, Grand Pioneers owns an all weather and saltwater swimming pool. The swimming pool is equipped with a modern heating system, ensuring the water is always warm even on cold winter days, allowing you to relax and enjoy the view of the bay regardless of the weather.

Is there Wifi on the train? How is the access speed?

The cruise is equipped with satellite Internet & Wifi systems covering common areas and rooms. However, you should note that when the ship moves into the core of the bay or areas surrounded by limestone islands (especially on the 3-day, 2-night journey deep into Bai Tu Long), the signal may be flickering or interrupted. This is a great opportunity for you to "detox" your digital addiction and fully enjoy nature.

I have severe seasickness, is it okay to take this train?

Grand Pioneers are the most ideal choice for people prone to seasickness. With a steel hull design, large size (~110m long) and heavy load, the ship operates extremely compactly and stably, minimizing vibration compared to traditional small wooden-hull ships. Most tourists responded that they felt like they were staying at a hotel on land.

I am vegetarian/vegetarian (allergic to seafood), does the cruise ship provide separate service?

The restaurant fully meets vegetarian, Halal, Gluten-free or food allergy requirements. To receive the most attentive service, please clearly note special requests (e.g. vegetarian meal...) in the service booking form and send it to the cruise ship operator at least 03 - 07 days before departure date.

Can I bring alcohol/beer on board?

As a rule, drinks are not included in the tour price. You can bring your own drinks, but the cruise ship will charge a corkage fee depending on the type of wine/beer and capacity. Please contact the reservations department for detailed fee schedule.

Does the ship celebrate birthdays or wedding anniversaries?

Have. Anniversary requests (honeymoon, birthday) are supported by the cruise line. Depending on the service package, you may receive a small cake or room/table decoration. You need to register for this service immediately when booking the tour.

How does my company's branding appear on the yacht during a Charter event?

For charter groups, yachts support personalization of brand identity including: displaying logos on menus, signposts, welcome signs in the lobby or hanging the company flag right on the ship.

Is there an elevator on the train?

As a "super yacht" with a 7-story structure, Grand Pioneers is equipped with a modern elevator system to move between floors, very convenient for the elderly, disabled people or families with baby strollers.

What layouts can the meeting space on the ship be arranged according to and what is the capacity?

The dedicated Meeting Room (Meeting Room) is 40 $m^2$ wide and can be arranged in Standard style for 15 guests or U-shaped style for 30 guests. The 274 $m^2$ Rhythm of the Bay Sky Bar area is the largest space, supporting events of up to 160 guests. If you need a smaller and private space, Panorama Dining Club (100 $m^2$) can accommodate 16-18 guests.

Does the cruise ship have room service?

Yes, in-room dining service operates from 07:00 to 23:00 daily with a diverse menu from cold cuts, pizza to premium dishes such as steak with truffle sauce.

How is the fee for bringing outside drinks on board (Corkage charge) calculated?

Fees apply according to each type: Wine or Champagne is 450,000 VND/bottle; Strong wine (price under 3.5 million VND) is 750,000 VND/bottle; Domestic beer is 850,000 VND/case (24 cans).

Until what time is Voyage Wine & Cigar Lounge open?

This area is open from 08:00 to 24:00, offering a premium wine list and premium cigars such as Hanos or Vinaboss's.

Are there any beauty treatments specifically for men at Sea Spa?

Yes, the spa offers a 50-minute Deep facial hydration treatment for men.

Where can families with young children send their children?

The cruise ship has a specialized Kids Club area on the first floor, open from 07:00 to 22:00 daily for children to play safely.

Does Four Seasons swimming pool system serve drinks on site?

Yes, the Pool Bar area serves a separate drinks menu from 06:30 to 21:30, including signature cocktails such as the Grand Pioneers Star or Dragon Bay.

What are the operating hours of the Grand Pioneers lounge at the port?

The Waiting Lounge at Tuan Chau International Port is open to guests from 08:30 to 14:00 daily.

Customer Reviews

10/10
Excellent
(12 reviews)
Service
9.8
Quality
9.8
Dining
9.7
Itinerary & scenery
9.4
Value
9.8

Tuyệt vời nào.

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